To create an excellent customer experience.
Our focus on the customers and our attention to their needs have always been part of the DNA of Elettra. Since the very beginning, we have operated with the goal of being a reference point on the market for the quality and warranty of our products, for our deep technical know-how and the reliability and availability of our services.
Today, our goal is even more ambitious. Our vast experience in close contact with our customers has made us even more aware of the importance of developing a good business relationship - albeit consolidated - into an excellent "customer experience".
Our mission, therefore, translates our will to constantly improve the interaction between all the key components of our business - products, services, tools, technologies, organisation, support and after sales - and the customer, making their overall business experience with Elettra simple, definitely advantageous, and fully satisfying. In summary: fulfilling and privileged.